Epics not displayed on story map
Board Query excludes Epic Issue Type
The filter from your Agile Board is used to find the epics to display. Sometimes this filter has been configured to exclude the Epic issue type and therefore the product can't access them.
For example, you may have a JQL filter query which inadvertently excludes the Epic Issue Type like the following.
To fix this issue, adjust the board query to include the Epic Issue Type, using the example above:
Or simply remove the check on
If this does not solve your issue, please reach out to our Customer Support Team and we will be happy to help!