Issues you believe should be appearing on the story map are not present.
Each board has a specific board filter query, designed to help teams focus on the work that matters to them. Sometimes these filters include clauses or restrictions that prevent the story map from rendering correctly.
The most common issues are when they exclude:
- Epics, or other issue types
- Done issues
- Unassigned or Assigned issues
- Labels or Components
Remove the exclusion clause from the board filter query, instructions on how to do this can be found in this article from Atlassian.